Tuesday January 29th, it was a very slow start to the day we got up and done all of the usual things but it felt like a lot more effort to do anything.
We went to the first funeral directors but they were shut so we went to another one B.Gibbs in the main Street, I don’t remember exactly how we started the conversation but I think Nathan spoke, saying we were looking for an urn for our daughter but we weren’t really sure what we needed in terms of size. They were so kind, they showed us everything they had and sked if there was anything we liked the look of – there wasn’t but they never lost patients with us. We explained how tiny she was and that the funeral was on Friday and we didn’t like the idea of a scatter tube. They pulled out a catalogue and a tape measure so they could give us an accurate idea of the sizes, whilst we were looking someone else came in and in the kindest and most respectful way he asked her to come back later so as to give us their full attention, 3 members of staff all doing their best to make sure we found what we wanted for our Princess. Then we found it, it was the one we’d seen online but they could get it in different sizes, it felt somehow like Nayely had chosen it herself. We asked if we could buy that one and would they be able to get it in time for the funeral. The lady made a phonecall and there was one they could get to us by Wednesday or Thursday, the gentleman (I think the boss) said that he would arrange for the urn to be delivered to the crematorium and to have the baby bought back to wherever we wanted, we asked if she could be sent back to the hospital, (I know it’s silly but I really wanted to be able to bring my baby home from hospital) all we needed to do now was pay for the urn “how much do we owe you?” I asked, “oh no we’ll get that it’s our gift to you!” Well that was it, we’d held it together so well but with that single act of kindness we both broke down in tears, we don’t know these people, they turned customers away to give us their full attention and now they’re not only sorting out the arrangements but gifting us the urn! We were and are still overwhelmed by their kindness. We eventually pulled ourselves together, thanked them so much and asked if they would mind us making a donation for the cost of the urn to our just giving page on their behalf and then we left.
We went over to the phoenix for lunch and told Sarah what they’d done, we couldn’t believe the kindness they’d shown, people we’ve known for decades are ignoring us and yet complete strangers are being so kind and supportive.
Later that day Nathan e-mailed Julia with all of the details she needed for the order of service and that was that, there was nothing more we could do that day.
We picked Londyn up from school, she’d spoken to the school nurse again and told her how she doesn’t want to go to the funeral but her dad kept going on about it, this was a concern so the teacher took me aside to let me know, I assured her that Londyn wouldn’t be made to go if she didn’t want to and that I would talk to her dad again and tell him to drop it. The nurse had given Londyn a little light up candle and told her that when she’s at home or at her dad’s she’s to turn the candle on if she feels she’s not being listened to, I thought this was a great idea although Londyn never actually used it.


